FAQ

Frequently Asked Questions

How long does shipping take?

Most orders arrive within 7 to 20 days depending on your location and the item. You will receive a tracking number by email as soon as your order ships.

How much does shipping cost?

Shipping is free on all orders, with no minimum purchase required.

What is your return policy?

We accept returns within 30 days of delivery. Items should be unused and in their original packaging. To start a return, email support@arkwellshop.com with your order number.

How do I track my order?

Use the tracking link in your shipping confirmation email, or visit our Track Order page. If you need help, contact us and we will track it for you.

How do I contact Arkwell?

Email our support team any time at support@arkwellshop.com and we will get back to you as soon as possible.