Contact

Get in Touch

We're here to help with anything you need — questions about a product, your order, shipping, or a return. We read every message and aim to respond within 1–2 business days.

Email: support@arkwellshop.com

Hours: Monday–Friday, 9am–5pm ET

Location: Methuen, MA 01844, United States

For order questions, please include your order number so we can help you faster. You can also track an existing order on our Track Order page, or browse common questions on our FAQ page.